APPROVE MORE MEMBERS AND CUSTOMERS IN MINUTES, WITH A FULL AUDIT TRAIL.

THREE SOLUTIONS. ONE ECOSYSTEM.

ART brings identity verification, credit decisioning and a legally binding digital file into a single process. Banks, insurers, fintechs and retailers use it to approve in minutes what used to take days. Now available for U.S. credit unions and community banks.

ART Identity

Verify identity with OCR, AI, OFAC and AML screening, Face Match and liveness detection.

ART Product

Simulation, evaluation engine and customer profiling.

ART Digital Docs

E-signature designed to meet ESIGN Act and UETA requirements.

EVERYTHING YOU NEED TO IDENTIFY WITH CONFIDENCE

A set of capabilities designed to validate identities securely, accurately and in real time.

An end-to-end platform for real-time identity validation: secure and frictionless.

OCR & AI

Intelligent extraction and analysis of document data.

Liveness Detection

Liveness validation to confirm the person is real.

Face Match

Facial comparison to confirm the user's identity.

Document verification

Authenticity validation of official documents in seconds.

Biometrics

Advanced biometric verification for greater precision and security.

KYC & CIP

Identity checks that support your Customer Identification Program.

BSA/AML

Screening against OFAC and other sanctions lists and watchlists.

Repositories and watchlists

Query and validation against reference repositories and watchlists.

Fraud detection

Automatic identification of anomalies and possible fraud attempts.

FASTER, SAFER AND AUTOMATED DECISIONS

A platform designed to automate validations, streamline processes and speed up decision-making.

A modular platform that automates validations, connects systems and optimizes every stage of the member and customer lifecycle.

Evaluation engine

Assesses business rules to determine product viability and risk.

Cross-sell, upsell & downsell

Identifies opportunities to offer the right product or service.

Customer profiling

Builds precise profiles for better decisions.

Data validation

Verifies and validates information in real time for greater certainty.

Digital bridge

Connects systems and entities for secure information exchange.

Scalability

Flexible infrastructure that adapts to business needs.

Monitoring

Alert-based oversight to detect at-risk processes.

Reporting & analytics

Generates reports and key metrics for data-driven decisions.

API integration

Easily connect with other business systems and tools.

SECURE, LEGAL AND ALWAYS-AVAILABLE DIGITAL DOCUMENTS

Manage, validate and protect digital documents with legal validity, full traceability and access anytime.

A secure platform for end-to-end management of digital documents, with legal validity, traceability and 24/7 availability.

Centralized document management

Store, organize and manage your documents in one place.

E-signature

Sign documents securely, with a tamper-evident audit trail.

Enforceable records

E-signed documents with a tamper-evident audit trail.

24/7 access

Access your documents anytime, from anywhere.

Full traceability

Detailed history of every action and change to the document.

Version control

Manage versions and changes without losing the original information.

Secure sharing

Share documents in a controlled way, with permissions and auditing.

Security & encryption

End-to-end protection for the confidentiality of your information.

Enterprise integration

Connect easily with your existing systems and workflows.

SPECIALIZED EXPERTISE TO POWER YOUR OPERATION.

We combine technology, expertise and specialized support to make your operation more agile, secure and efficient.

Contact Center

Specialized service to support and follow up with your customers across key processes, with agile and efficient support.

Software Factory

We build custom software and specialized integrations to automate processes and optimize your operation.

Help Desk

Specialized technical support to resolve incidents and guarantee operational continuity.

Document Management

We digitize, organize and manage documents to strengthen efficiency and compliance.

Chargeback Management

We manage the full chargeback cycle to speed up evidence recovery and reduce operational risk.

REAL IMPACT ON YOUR BUSINESS

ART's value shows up across the whole origination cycle, not in a single check: less fraud at account opening, credit decisions in minutes instead of days, and an audit trail of every step ready for your examiners. Banks using ART have cut fraud attempts by up to 70%.

Document traceability

Full control and tracking of every document and action.

Compliance support

Automate BSA/AML and CIP evidence and keep up with regulatory change.

Profiling

More precise profiles for better business decisions.

Background Check

Deep, reliable verification of background and information.

OCR & AI

Intelligent data extraction and analysis with OCR & AI.

Verifiable evidence

Documents and identities backed by audit-ready evidence.

Fraud detection

Detect fraud before it impacts your operation.

Pay per successful verification

Transactional model: you only pay for each approved validation.

IMPACT ON FINANCIAL PRODUCTS

• A global insurance company optimized its policy sales and approval process through automation with ART, cutting operational time, mitigating fraud and consolidating a faster, safer and more efficient digital channel.
• One of the largest department store chains in Mexico optimized its credit card approval process with ART, speeding up issuance, reducing fraud and improving the customer experience through a faster, safer process.
• A fintech offering digital personal and payroll-deduction loans drove its growth with ART, doubling its customer base in six months thanks to an automated, scalable and secure onboarding process.

98.7%

Successful validations.

250K+

Identities verified

99.9%

Platform uptime

PERSPECTIVES, TRENDS AND KNOWLEDGE TO DRIVE A SAFER, SMARTER DIGITAL IDENTITY

We explore the trends, challenges and opportunities shaping identity management.

• PRESS · Frictionless regulatory compliance: the new enterprise standard.
• BLOG · Digital onboarding: smoother experiences, more loyal customers.
• RESOURCES · Guides, whitepapers and materials to strengthen your digital strategy.

TECHNOLOGY, OPERATIONS AND EXPERTISE TO TRANSFORM BUSINESS PROCESSES

Founded in Mexico more than 35 years ago, Grupo CSI builds technology for financial institutions. We automate critical processes for banks, insurers, fintechs, lenders and retailers, combining identity verification, custom software, document management and contact center services under the security standards regulated institutions demand. In the U.S., ART is offered through ART Global Inc.

TWO SPECIALIZED UNITS, ONE PURPOSE

Grupo CSI brings together specialized units that strengthen its ability to develop, implement and operate high-value technology solutions.

GRUPO CSI: FREQUENTLY ASKED QUESTIONS

What does Grupo CSI do?

Grupo CSI automates critical processes for financial institutions. Its ART platform brings identity verification, credit decisioning and legally binding e-signature into one flow, complemented by custom software development, document management and contact center services.

What is ART?

ART (Approval in Real Time) is Grupo CSI's digital origination platform. It covers the full cycle (identity verification, risk assessment, approval and e-signature), and we build, operate and maintain it for you instead of handing over a tool for your team to configure.

Which industries do you serve?

Credit unions, banks, fintech, insurance and retail. Each has its own page with challenges, results and FAQs.

How does ART support U.S. compliance?

ART is designed to support your BSA/AML program, including CIP checks, OFAC screening and recordkeeping, with e-signatures designed to meet ESIGN Act and UETA requirements. Every verification, decision and signature leaves an audit trail ready for examiner review. Your institution remains responsible for its compliance program; ART provides the tools and evidence to support it.

How long does an implementation take?

Typical go-live is about 6 weeks, depending on your core processor and channels.

READY TO TRANSFORM YOUR IDENTITY PROCESS?

Automate verifications, speed up approvals and stay compliant from a single platform.

We'll get back to you within one business day.